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Illustration saying Contact Us with stars

FAQ's

After reviewing our Frequently Asked Questions, please scroll down and complete the 'contact us' form if your question is still not answered. Our team aim to respond within 3 days.

Only Part of my order has arrived?

All Clothing/Bags are shipped separately from other store products due to different places of fulfilment - if its a clothing item missing, or only a clothing item received - do not worry the rest will also be on its way!

if something else is missing, contact us to find out why

Do you ship Internationally?

We ship to the UK, USA, Australia, Canada, New Zealand and Switzerland. At this moment in time we are unable to ship to the EU

Can I return an Item?

Clothing, Custom Badges or Embroidered Patches - No, anything made to order or customisable cannot be returned due to its bespoke nature

anything else - most likely yes! but always email us first to confirm

Can I track my Order?

All clothing is sent tracked, and you will be emailed those details when it ships! If you cant find the details - drop us an email

for other items, unless tracked is purchased at shipping checkout, its shipped with Royal Mail 2nd Class or International Standard

Where can I find the size/wash guide?

Do you offer Custom Communication Clothing/Cards?

yes! but I am only one person so its not always available if im busy completing other tasks - check out this page to learn more

Illustration saying Still stuck with stars
Illustration saying Still stuck with stars

Or email us directly @ contact@iinsidemyhead.com

Contact Us

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